Cuddlecircle is a bespoke full service consignment service unlike other peer-to-peer market places. We take care of all the leg-work for you from handling fulfilment, photography, merchandising, marketing, promotions, returns, pricing and listing on the site and this is reflected in our business model and commission structure.

To ensure your items are competitively priced with similar merchandise, all items are evaluated and priced by Cuddlecircle based on our price optimization model. This model takes into consideration the brand, item type, current retail price, price of similar products sold on the site and most importantly the condition of the item.

We aim to sell your items at the highest possible price within the first 30days of it going live on the site. We believe in a fair and transparent pricing policy that enables buyer confidence and ensures you earn the fair market value for your items.

Your earnings are transferred to your bank account on the 1st and 16th of the month. If you nominated to have your earnings donated to your preferred charity this will be done in lieu of your transfer. If the 1st or 16th falls on a weekend or holiday, your account will be credited the next business day. Store credits are applied to your account immediately. 

Your sales are not affected by returns as Cuddlecircle takes full responsibility for returns

We do not charge a storage fee as long as an item remains listed on the site. However, if an item has been on the site for more than 60days without a sale, the price will be discounted further and marked as FINAL Sale. If it still doesn't make a sell after a total of 90days on the site, you have the option of donating the items to a preferred charity or have them delivered back to you for a fee.